New remote headset can not pair to master headset---for US SolidCom C1 without Hub Hollyland Tech August 19, 2022 10:32 Updated OVERVIEWS: If you purchased SolidCom C1 remote headset but can not pair it to master headset, it may needs to be reset; Please download the tools for reset: Download: Solidcom C1 remote headset reset tool Please follow the steps below: SolidCom C1 remote headset reset guidance: Open the ‘ Win ’ or 'Mac' file in the file directory according your system. (Note: Mac system with Apple M1 chip is not support) Open the ‘I5802_Headset_Config.exe’ file in the file directory, and the interface will be shown: The program will automatically search whether there is a headset insertion, and the interface will be shown when connected: （Note： that will timeout after automatically searching for 30 seconds, it needs to click the interface to continue the search） After the reset is successful, the interface will be shown as below, and then the headset will restart。 Please pair with master headset again; Related articles How to pair the new intercom headset? How to connect multiple sets of Solidcom C1? Button & Interface User Manual How to enter WEB server page to do parameter setting? Comments 0 comments Article is closed for comments.